\u00a0<\/p>\n
On the 1<\/span>8th<\/span>\u00a0May<\/span>\u00a02020,<\/span>\u00a0the F<\/span>inancial\u00a0<\/span>C<\/span>onduct\u00a0<\/span>A<\/span>uthority<\/span>\u00a0<\/span>introduced new measures<\/span>\u00a0for insurance and premium finance firms to help clients in financial difficulty<\/span>.\u00a0 S<\/span>hould you be experiencing financial hardship<\/span>,<\/span>\u00a0or if things change at work or home<\/span>,<\/span>\u00a0we may be able to help by:<\/span>\u00a0<\/span><\/p>\n Where amendments to your insurance cover do<\/span>es<\/span>\u00a0not alleviate your payment difficulties,<\/span>\u00a0you should contact your finance provider directly as<\/span>\u00a0further\u00a0<\/span>support<\/span>\u00a0may be available, which could potentially include:<\/span>\u00a0<\/span><\/p>\n It is important that customers do not leave themselves uninsured, so we encourage you to contact us to discuss the options available\u00a0<\/span>if<\/span>\u00a0<\/span>you are struggling to afford your payments during this uncertain time.<\/span>\u00a0<\/span><\/p>\n Please see our FAQ\u2019s on\u00a0<\/span>Payment Deferral<\/span>s<\/span>\u00a0<\/span><\/p>\n Q – What is a payment deferral?<\/span>\u00a0 Q \u2013 How do I apply for a payment deferral?<\/span>\u00a0 Q \u2013 If I am granted payment deferral, will I be classed as being in arrears on my payments?<\/span>\u00a0 Q \u2013 How long can I defer payments?<\/span>\u00a0 Q \u2013 W<\/span>ill I have to pay a fee?\u00a0<\/span>\u00a0 \u00a0<\/p>\n \u00a0<\/p>\n We continue to handle\u00a0<\/span>all post (incoming and outgoing)<\/span>,<\/span>\u00a0<\/span>and paper-based documents such as cheques<\/span>,<\/span>\u00a0<\/span>as\u00a0<\/span>quickly and efficiently as possible\u00a0<\/span>to ensure they are processed in a timely manner<\/span>\u00a0to safeguard policy cover<\/span>. Should you have any concerns about\u00a0<\/span>instructions or cheques<\/span>\u00a0<\/span>you have<\/span>\u00a0sent<\/span>\u00a0which may not have been processed<\/span>,<\/span>\u00a0or documents you believe you are due from us<\/span>,<\/span>\u00a0please\u00a0<\/span>contact us urgently<\/span>.<\/span>\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":" Clients experiencing financial difficulties \u00a0 On the 18th\u00a0May\u00a02020,\u00a0the Financial\u00a0Conduct\u00a0Authority\u00a0introduced new measures\u00a0for insurance and premium finance firms to help clients in financial difficulty.\u00a0 Should you be experiencing financial hardship,\u00a0or if things change at work or home,\u00a0we may be able to help by:\u00a0 Re-assessing your demands & needs\u00a0 Reviewing\u00a0levels\u00a0of cover\u00a0 Adding\u00a0or removing\u00a0optional covers such as legal expenses […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":98,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/www.networkportfolio.co.uk\/edwardsinsurance.co.uk\/wp-json\/wp\/v2\/pages\/6107"}],"collection":[{"href":"https:\/\/www.networkportfolio.co.uk\/edwardsinsurance.co.uk\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.networkportfolio.co.uk\/edwardsinsurance.co.uk\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.networkportfolio.co.uk\/edwardsinsurance.co.uk\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.networkportfolio.co.uk\/edwardsinsurance.co.uk\/wp-json\/wp\/v2\/comments?post=6107"}],"version-history":[{"count":7,"href":"https:\/\/www.networkportfolio.co.uk\/edwardsinsurance.co.uk\/wp-json\/wp\/v2\/pages\/6107\/revisions"}],"predecessor-version":[{"id":6145,"href":"https:\/\/www.networkportfolio.co.uk\/edwardsinsurance.co.uk\/wp-json\/wp\/v2\/pages\/6107\/revisions\/6145"}],"wp:attachment":[{"href":"https:\/\/www.networkportfolio.co.uk\/edwardsinsurance.co.uk\/wp-json\/wp\/v2\/media?parent=6107"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}\n
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<\/span>A\u00a0<\/span>\u2013<\/span>\u00a0<\/span>A\u00a0<\/span>p<\/span>ayment<\/span>\u00a0deferral<\/span>\u00a0is\u00a0<\/span>an arrangement under which a firm permits a customer that pays their insurance premium in instalments to make no payments for a specified period<\/span>\u00a0<\/span><\/p>\n
<\/span>A \u2013 You should contact your insurer or finance provider direct<\/span>\u00a0<\/span><\/p>\n
<\/span>A \u2013 No,<\/span>\u00a0nor would the provider or any third party such as broker or debt collector be allowed to cancel the policy or collect payment during the deferral period<\/span>\u00a0<\/span><\/p>\n
<\/span>A \u2013 One to three months however, the provider can grant a longer extension should they wish<\/span>\u00a0<\/span><\/p>\n
<\/span>A \u2013\u00a0<\/span>The Financial Conduct Authority (FCA)\u00a0<\/span>w<\/span>ould not expect a customer to be liable to pay any charge or fee in connection with the granting of a payment deferral<\/span><\/p>\nPost and paper-based documents<\/h2>\n